Wednesday, April 11, 2007

What is ISO 9001:2000?

The following is posted to continually promote what companies should strive for and use as a guide to offer better overall quality for the customers and employees alike!

What is ISO 9001:2000?

ISO 9001:2000 is an international standard that provides strict requirements for an organization's Quality Management System. The objective of the Quality Management System is to ensure a company consistently provides products and services that meet or exceed customer expectations as well as continually improve performance.

Quick facts:

  • ISO is recognized in over 150 countries worldwide.
  • In the United States alone, there are over 47,000 organizations certified.
  • Certification is voluntary.
  • Certification identifies the company's processes, not its products.
  • Certification is awarded by an independent third-party.
Example of what ISO means to a company and its customers:

Fire Facilities received certification for having met the requirements of
ISO 9001:2000.
For years, Fire Facilities has dedicated itself to delivering top-of-the-line training towers to the fire industry. By achieving ISO 9001:2000 certification, we have affirmed this quest. Our Quality Management System will be tested for ongoing effectiveness every six months over the next three years. This quality initiative is a journey without an end.

As a customer, this assures:

  • tower designs go through standardized methods
  • products and processes are continuously improving
  • Trends are analyzed and monitored
  • A corrective system is in place
  • The system is focused on you, the customer

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